Virgin Mobile announced the rollout of the latest generation of SIM card technology in Saudi Arabia and consumers can now order and activate an eSIM without leaving their homes.
Virgin Mobile added special new features to its Digital App which allow customers to order an eSIM online, activate it and begin using it immediately. These features include integration with the government portal “Absher,” enabling customers to activate their eSIM cards without the need to visit branches, contact the service center, or engage in any other human interaction.
A customer can access the Virgin Mobile app, click on the “get eSIM” tab, and then choose the plan that suits him and the mobile number after that. He then adds his personal data so that his eligibility can be verified. After these steps, the customer should create an account and complete the activation process through the Absher platform, make the payment, click on “eSIM scan/selection” and “eSIM use”. Once the activation has been completed, the QR code will be sent to the customer’s email as registered on the app. The customer will then be asked to scan the code on his phone to start using the new number and all the services it includes.
Erik Dudman Nielsen, CEO of Virgin Mobile Saudi Consortium L.L.C said, “Virgin Mobile has a proven track record of delivering outstanding mobile experiences to customers across the region. Here in Saudi Arabia, we are committed to the Kingdom’s vision for Digital Transformation and see our role as critical to providing seamless access to communications during these challenging times.”
“At Virgin Mobile, we are constantly looking to challenge the status quo and putting control into the hands of our customers. We are being purposefully different from other tele communication companies because we aspire to redefine a new normal in the industry and take a leading role in the digital transformation of the industry. The future of the telecommunications industry is about being current to the needs of consumers,” commented Nielsen.
