British car company MG, together with its local retail partners in Bahrain, Oman, Kuwait and the United Arab Emirates, has launched a free door-to-door service geared towards making life easier for the region’s busy professionals. The hassle-free service adds to the company’s increasing repertoire of after sales offerings in the Middle East and demonstrates MG’s commitment to providing the highest possible levels of customer service.
Upon booking a service appointment over the phone with a local retailer, MG customers will be sent a courtesy vehicle to their doorstep. The customer’s car will be taken to the local retailer to carry out the required maintenance work. Once the procedures are completed, the vehicle is returned to the owner.
Commenting on the new service, Sun Guang, General Manager of MG Middle East, said: “We are always looking for initiatives to further satisfy our loyal customer base and enhance the MG after sales offering. We believe this service will strengthen relationships with our current customers, at a time when sales of MG cars in the region are at an all-time high, while also appealing to prospective buyers.’’
This new initiative enhances MG’s extensive after sales service, with customers already offered an extended six-year or 200,000km warranty across all models, emphasizing the reliability of MG vehicles and offering peace of mind to customers. The company also offers 24/7 call center support, ensuring customers have round-the-clock access to roadside assistance.
MG is a long-established British automotive brand, founded in 1924. It’s retail partners in Bahrain, Oman, Kuwait and the UAE are Bahrain Zayani Motors S.P.C., Mohsin Haider Darwish (MHD), Adel Alghanim Automotive and AW Rostamani Trading respectively.
